The Fundamentals of Messaging at Scale – 1st Tuesdays

The Fundamentals of Messaging at Scale – 1st Tuesdays

Twilio will travel onsite for one day of private training with your team of developers, or deliver the course remotely.  If you will be sending hundreds or more SMS per day, this is the course for you.  We will cover the unique challenges you’ll face when developing a...

The Fundamentals of Call Quality Troubleshooting – 1st Thursdays

Twilio does its best to ensure all calls complete properly. Due to the imperfect nature of telecom, however, issues do arise and it’s best to be prepared!  For this training, a Twilio Training Specialist will travel onsite for a private session (or deliver remotely),...

Contact Center with TaskRouter – 2 Days 2nd Week

For this workshop, a Twilio Training Specialist will travel onsite for two days of private training with your team of developers.  We’ll cover ways you can build a contact center using Twilio APIs with useful features like Agent Conference and TaskRouter to manage and...

The Fundamentals of Flex – 2nd Thursdays

Workshop introducing basic concepts of Flex, Twilio’s cloud-based programmable contact center platform.  We will cover the main concepts of Studio, TaskRouter, and Flex and we will discuss ways to customize the behavior and visual elements of the Flex UI. This will be...

Flex Advanced for Developers – 2 Days 3rd Week

This workshop will deepen your knowledge of Flex, Twilio’s cloud-based programmable contact center platform.  We will cover the main concepts of Studio, TaskRouter, and Flex and discuss ways to customize the behavior and visual elements of the Flex UI. This will be...